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FAQ  Frequently Asked Questions

How do I restart the server?

On NT, type in: net start surgemail

On 95/98, type in: /surgemail/surgemail

On Unix, type in: /usr/local/surgemail/surgemail_start.sh

To start it remotely use surgemail monitor on http://your.mail.server:7027

How do I get to the web manager?

Use your web browser and type in a link like this: https://your.mail.server:7025 If you are on the machine itself, this link should work https://127.0.0.1:7025

How do I set the web manager password?

Create a DOS/SHELL window and type in:

       surgemail -password

How do I enter my registration key?

In the web manager, click on the buttons 'Global', and then 'Register'.

Why is the manager sluggish on Netscape & Win 2000?

This is a bug in Netscape. It steals all the CPU while waiting for a web page to arrive, but since the server is on the same system that means it responds slowly. You can fix it in task manager: set the priority for Netscape down to 'below normal' and suddenly it will work faster!  Or upgrade to a fixed version of Netscape.

How do I stop swatch (SurgeMail Monitor)?

It should never be necessary to stop swatch manually as swatch is designed to keep running so that SurgeMail can be restarted using the web interface. But, if for any reason the SurgeMail monitor process needs to be manually stopped create the mon.exit file in the surgemail directory and swatch will shutdown.

Concurrent user limits.

The number of concurrent users is operating system dependent and basically a matter of how many threads and file handles the operating system supports. Here are the approximate figures... 
 

Operating system Concurrent mail sessions
Windows NT 1,500
Linux 500
Solaris 7 500
Solaris 8 2,000